1. Right to Cancel or Return

• You have the right to cancel or return an order within 10 days of placing or receiving it.
• Cancellation is only possible before the order is shipped from our warehouse.

To initiate a return, cancellation, or refund, please contact us via:

• Email: [email protected]
• Phone: +91 73977 01251
• Submit a request here: Return / Cancel / Exchange Request Form

2. Return & Exchange Conditions

To be eligible for a return or exchange:

• The request must be submitted within 10 days of delivery.
• The item must be:
• In unused, unwashed, and unaltered condition.
• Accompanied by all original packaging, tags, labels, barcodes, and invoice.
• Once your return is approved, we will schedule a pickup within 4–5 business days.

3. Refund Process

• Refunds are processed after the product is received and passes quality inspection at our facility.
• Refunds for prepaid orders will be credited to the original mode of payment within 7–10 working days.
• For Cash on Delivery (COD) orders, customers must provide valid bank account details for the refund.
• You will receive a confirmation via email or phone once the refund is processed.

4. Exchange Policy

Exchange is allowed within 10 days of delivery, subject to stock availability.

6. Legal Compliance & Policy Updates

• We comply with all applicable laws regarding returns, cancellations, and refunds.
• We reserve the right to update this policy at any time to comply with legal requirements or internal policy changes.